Privacy Policy

Triadex Services ("Triadex," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at triadexservices.com (the "Site") or use our marketing services. By using the Site or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly: When you fill out a contact form, schedule a consultation, request a quote, subscribe to our newsletter, or otherwise communicate with us, we may collect your name, email address, phone number, company name, job title, mailing address, and any other information you choose to provide.

Information collected automatically: When you visit our Site, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and other standard web analytics data. We collect this information using cookies, pixels, and similar tracking technologies.

Information from third-party sources: In connection with our marketing services, we work with third-party data providers to access consumer data such as demographics, household characteristics, purchase behavior, and lifestyle indicators. This data is used to build audience segments and targeting models for our clients' marketing campaigns.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Communicate with you about our services, including sending service-related notices.
• Improve our Site, services, and user experience.
• Analyze Site usage and marketing effectiveness.
• Build audience segments, predictive models, and targeted mailing lists for client campaigns.
• Comply with legal obligations and enforce our terms.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. These include:

• Essential cookies that are necessary for the Site to function properly.
• Analytics cookies that help us understand how visitors interact with our Site (we use tools such as Google Analytics).
• Marketing cookies that may be used to track visitors across websites for the purpose of displaying relevant advertising.

You can control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect Site functionality.

We may also use pixel tags, web beacons, and similar technologies in emails and on our Site to track engagement and measure marketing effectiveness.

4. How We Share Your Information

We do not sell your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

Service providers: We share information with trusted third-party vendors who help us operate our business, including data processing, printing, mailing, campaign management, analytics, and IT services. These providers are contractually obligated to use your information only for the purposes we specify.

Business transfers: If Triadex is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal requirements: We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Aggregate data: We may share aggregated, de-identified data that does not identify any individual for research, analysis, and marketing purposes.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and client records are typically retained for the duration of the business relationship plus seven years. You may request deletion of your personal information at any time by contacting us at the address below.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information:

All users: You may contact us at any time to request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications by using the unsubscribe link in any email or by contacting us directly.

California residents (CCPA/CPRA): If you are a California resident, you have the right to know what personal information we collect, use, and disclose. You have the right to request deletion of your personal information. You have the right to opt out of the sale or sharing of your personal information. You have the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us at privacy@triadexservices.com or call 877-874-2339.

Virginia, Colorado, Connecticut, and other US state residents: If you reside in a state with a comprehensive privacy law (including Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and others), you may have similar rights to access, correct, delete, or opt out of processing of your personal information. Contact us to exercise these rights. If we decline a request, you may appeal our decision by contacting us at the address below.

8. International Users and GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, additional protections apply to your personal information under the General Data Protection Regulation (GDPR) and related laws.

Lawful basis for processing: We process your personal information based on your consent (when you submit a form or opt in to communications), for the performance of a contract (when we provide services), for our legitimate interests (analytics, service improvement, and marketing our own services), or to comply with a legal obligation.

Your rights under GDPR: You have the right to access your personal information, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise any of these rights, contact us at privacy@triadexservices.com.

Data transfers: Your information may be transferred to and processed in the United States, which may have different data protection standards than your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

If you believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local supervisory authority.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at privacy@triadexservices.com.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Triadex Services
5332 Primrose Lake Circle
Tampa, FL 33647
Email: privacy@triadexservices.com
Phone: 877-874-2339